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  • Live Chat

    How to Provide Your Customers with Chat Transcripts?

    Learn what a chat transcript is, why it’s important, and how to offer it to your customers. Explore the benefits of conversation logs both for your company and clients.

  • chatbot intents cover imageChatbots

    Chatbot Intents: Use Cases, Examples & Training Tips

    Discover the most commonly used chatbot intents across various industries and learn about their benefits. Follow the most practical steps for successful bot intent training.

  • Chatbot platforms cover imageChatbots

    6 Best Chat Platforms for Business and Support in 2023

    Compare features and pricing of the leading chatting platforms on the market. Learn more about the benefits these tools can bring to your business.

  • best shopping bots cover imageChatbots

    5 Best Shopping Bots [Examples and How to Use Them]

    Curious about what shopping bots are and how to use them for your online store? Check out real-life examples of shopping bots, the benefits they bring to a business, and the best tools to use.

  • AI hallucinations cover imageChatbots

    When Machines Dream: A Dive in AI Hallucinations [Study]

    Dive into our original research about AI hallucinations. Find out what AI hallucinations are, how they influence our lives, and if you should be worried about them.

  • live chat for sales cover imageLive Chat

    5 Best Live Chat for Sales Teams [+Tips & Techniques]

    Learn the top techniques to use live chat for sales in your business. Compare the pros, cons, and pricing of the best sales live chat on the market to choose the right one for your business.

  • chatbot retail cover imageChatbots

    Retail Chatbot: Top Use Case Examples, Benefits & Tips

    Discover what retail chatbots are with benefits, tips, and real-life examples. Check out the best chatbots for the retail industry available on the market.

  • shockbyte cover imageCase Studies

    Shockbyte Slashes Response Times With Tidio Chatbots

    Check out how Shockbyte decreased response times and improved customer satisfaction using Tidio.

  • lyro conversational ai cover imageReleases and updates

    Meet Lyro: The First Conversational AI for SMBs 

    Find out everything you need to know about Lyro—the first conversational AI designed for automating customer support in medium and small businesses. Learn how it works and what value it can bring to your company.

  • AI customer service coverCustomer Service

    AI Customer Service: All You Need to Know [+ Examples]

    Get to know AI customer service and how to use it. Explore the endless possibilities of conversational AI and explore how AI tools can elevate your customer support.

  • lyro case study cove imageCase Studies

    Tidio Support Team Achieves 58% Automation With Lyro

    Learn about Lyro, the newest AI conversational chatbot created by Tidio. Discover how it handles the majority of customer service conversations and slashes first response times.

  • procosmet cover imageCase Studies

    Procosmet Lead Generation Surges After Installing Tidio

    Learn how an Italian beauty brand boosted sales and conversion rates using Tidio. Get more details on how Procosmet used live chat and chatbots to increase generated leads by 500%.

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